Your privacy on the pg 50 platform is our top priority. This policy explains in detail how we collect, use, and protect the data of users in Bangladesh.
Last Updated: January 2026
When you register and use the pg 50 platform, we collect certain necessary information to provide you with the best possible experience. This data collection is fully transparent and carried out only for legitimate purposes. The different types of information we collect are described below.
At registration, we collect your name, email address, mobile number, and date of birth. This information is used to verify your account and confirm your identity. A national ID or passport may be required for age verification. Passwords are always stored in encrypted form and are never read or shared directly. Periodically verifying your account details is part of our security policy.
When you browse the pg 50 platform, we automatically collect technical information about your device, including your IP address, browser type and version, operating system, and screen resolution. For mobile devices, the device model and carrier network may also be recorded. This information is used to troubleshoot technical issues and improve the mobile experience. We use IP-based approximation to determine your general location — precise GPS access is not used.
Payment details are collected when you make deposits or withdrawals, including your bKash, Nagad, or Rocket mobile number and partial bank account information. We never store full bank card numbers or PIN codes directly. All financial transactions are conducted in BDT and are encrypted at the payment gateway level. Transaction history is retained for a defined period for compliance and dispute resolution purposes. This data is also analysed by our automated security systems to help prevent financial fraud.
We collect data on which games you play, how long you spend on the platform, which promotions you use, and your betting patterns. This behavioral data helps us suggest relevant offers and services tailored to you. Unusual betting activity is monitored to support responsible gaming. Your preferred games and tournaments also inform the personalized experience we build for you. All behavioral data is analyzed in anonymized form.
Pg 50 uses collected data only for specific, legitimate purposes. We never sell user data to advertisers or use it for unauthorized purposes. The key ways we use your data are outlined below.
Your data is used to create your account, secure your login, complete KYC verification, and prevent fraud. It is also required for age verification and to ensure only one account is held per user.
Payment information is used to process deposits, withdrawals, and bonus payouts. This data is essential for completing BDT transactions securely and accurately.
Your email address and mobile number are used to send promotional offers, system updates, and important account-related messages.
Analytics data helps us improve the user experience, plan new features, and resolve technical issues.
Your data is used to detect unusual betting behaviour, provide timely support, and enforce self-exclusion requests.
Necessary data is retained and reported to comply with applicable laws and regulations in Bangladesh.
The pg 50 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences on future visits. We use three types of cookies — essential, functional, and analytical.
Essential cookies are required for core site functionality such as login sessions and security tokens, and cannot be disabled. Functional cookies remember your language preferences and game settings. Analytical cookies help us evaluate platform performance and can be controlled through your browser settings. We do not use third-party advertising cookies.
| Cookie Type | Purpose | Controllable |
|---|---|---|
| Necessary | Login Sessions, Security | No |
| Functional | Preferences & Settings | Yes |
| Analytical | Performance Evaluation | Yes |
You can delete or disable cookies at any time through your browser settings, though doing so may limit certain features of the platform.
Pg 50 applies industry-standard security technology to protect your personal data. All data transmissions are secured with SSL/TLS encryption, effectively preventing unauthorized third-party access. Sensitive information stored in our databases — such as passwords and payment details — is protected using advanced hashing and encryption algorithms.
Your data is retained for as long as your account remains active. Following account closure, it is kept for a defined period in accordance with legal obligations, then securely deleted. Financial transaction records are retained for the period required under applicable Bangladesh law. Our server infrastructure undergoes regular security audits, and real-time monitoring is in place to automatically detect any suspicious activity.
Only authorized personnel within our organization may access user data, and all such individuals are bound by strict confidentiality agreements. In the event of a data breach, we will notify affected users promptly in accordance with applicable regulations. To keep your account secure, we strongly recommend using a strong password and enabling two-factor authentication.
Pg 50 never sells or rents your personal data to third parties for commercial purposes. However, limited data sharing may be necessary in certain circumstances, as outlined below.
Only the information necessary to complete transactions is shared with bKash, Nagad, and our banking partners. These partners maintain their own privacy policies and are contractually obligated to protect your data.
Information may be disclosed to government or regulatory authorities in accordance with Bangladesh law or court orders. Any such disclosure is made strictly on the basis of legal obligation.
Minimal data is shared with trusted technology partners who help operate the platform. They work under strict data processing agreements and are not permitted to use the data for any other purpose.
Your data is never sold, rented, or transferred to advertisers, data brokers, or unrelated third parties. No marketing-related data is shared without your consent.
Every pg 50 user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.
We may update this Privacy Policy from time to time, particularly in response to changes in law or the introduction of new services. If significant changes are made, you will be notified via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the revised policy. The date of the latest update will always be displayed at the top of this page. For major changes, you will be given at least 30 days' notice.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We aim to respond within 3 to 5 business days. Identity verification may be required to process your request.
Email: support@pg50.im
Business hours: Monday–Saturday, 9:00 AM – 10:00 PM (BST)
Join pg 50 and enjoy your favourite games and betting on Bangladesh's most secure online entertainment platform. Visit our FAQ section to learn more, or register now.